Privacy Policy

We work to ensure a high level of data protection that protects your privacy when using the marketplace. This privacy policy therefore explains how your personal data is processed and protected, your rights, and how you can enforce them. We strive for you to feel secure in our processing of your personal data. If you have any questions, you are welcome to contact us. You will find our contact information at the bottom of this page.

Who is responsible for the personal data we collect?
at Nord AB, 559281-8636, Vallgatan 19b, 411 16 Göteborg, Sweden, is responsible for the personal data you provide to us through purchases and other contact with us, and is responsible for processing these. at Nord will own all customer personal information that we or our seller collects. Sellers shall use customer personal information only to perform seller’s obligations.

Where is your personal information stored?
We strive for your personal data to be processed as much as possible within the European Economic Area (EEA) and all our own IT systems, but can also be transferred and processed in a country outside the EEA (so-called “third country”). Such transfer takes place only to the recipient country with an adequate level of protection and in accordance with current legislation.

What kind of personal data do we collect?
We collect personal information that you send to us when you place orders on the marketplace, sign up for our newsletter or participate in any competitions. The personal information you send to us may, for example, include contact information, date of birth and payment information. 

How do we use your personal information?
We may use your personal information for the following purposes:

  • When processing orders and returns on the marketplace
  • For SMS notifications about delivery status
  • In case of contacts regarding any problems with your delivery
  • In correspondence about questions and other information
  • When sending out offers in the form of newsletters, then always with instructions on how to unsubscribe from further mailing
  • When analyzing buying patterns to provide relevant offers and information
  • When confirming the minimum age that according to law applies to be allowed to shop online
  • When announcing winners in competitions that we arrange
  • In the event of a questionnaire sent out to improve our services and offers
  • For work that prevents misuse or other inappropriate use of our website

We store your information for as long as it is required to fulfill the above purpose, or as long as we are required by law to do so. Your personal data will then be deleted.

What are your rights?
You have the right to request information about the personal data we have about you at any time. If your information is incorrect, incomplete or irrelevant, you can request that it be corrected or deleted. We cannot delete your information when there is a statutory requirement for storage, such as accounting rules, or when there are other legitimate reasons why the information must be save. You can revoke your consent at any time to allow us to use the information for marketing purposes by unsubscribing from our newsletter. You can also contact us by sending a letter or e-mail. See contact information below.

Who can we share your personal information with?
In order for us to be able to offer the above-mentioned services and our commitments to you as a customer, we share your personal information with our sellers and companies that are so-called personal data assistants for us. Personal data assistants process the information on our behalf and in accordance with our instructions and help us with IT services, payment services, transport and marketing. This is only done for purposes for which we have collected the information and only to companies that can provide sufficient guarantees regarding security and confidentiality of personal data. We never pass on, sell or exchange your personal information for marketing purposes to third parties.

How do we protect your personal information?
In order for your personal information sent to our website not to be read by outsiders, all such information is encrypted and sent via a secure connection.

A cookie is a small text file that a website saves on the visitor’s computer. Cookies are used on many websites to give visitors access to various functions. The information in a cookie can also be used to track a user’s browsing of websites that use the same cookie.

Do I have to allow cookies?
This website uses cookies for functionality critical to making it possible to shop in the store. If you block cookies, you can therefore not shop in the store either. Without cookies, however, you can still look at pages and articles in the store, but some features may behave unexpectedly.

If you want to shop on the marketplace but do not want any cookies to be saved on your computer when you close your browser, you can visit the page in private mode. This mode is called different things depending on your browser: “Incognito Window” (Chrome), “Private Window” (Firefox) or “InPrivate Window” (Microsoft Edge). All cookies set during the visit in private mode are then deleted from your computer when you close your browser.

How do we use cookies?
This website uses cookies to manage items in the shopping cart, login to “my account” and for certain functions that are only to be displayed once per visitor. If you close your browser and later return to the store, your settings and items will be saved in the shopping cart using cookies. We also use cookies to be able to customize and make information and marketing as relevant as possible for you.

The information about logging in to “my account” is stored in a so-called session cookie and is therefore deleted when you close your browser. Our other cookies do not store information to identify you.

We also use cookies as a statistical basis, for example to see which articles the same visitors look at in order to offer automatic product recommendations.

Third-party cookies
We use Google Analytics and Ads which also set cookies, this to get an idea of how our visitors use the website and for our marketing. These cookies also do not contain identifying information about who you as the visitor are.

at Nord AB

Organization number

Street address
Vallgatan 19b
411 16 Göteborg


This privacy policy is last updated: 2021-01-18